Senior Programme & Change Manager

Job Location
New Zealand, Australia / Nz
Job Role
Corporate
Contract Type
Full-Time
Salary
Posted Date
2026-01-19
Job Expiry Date
2026-02-18
Qualification
Skills Certificate

What you’ll do: 


  • Drive delivery planning, value decomposition, and forecasting for a complex programme or initiative. By being an expert problem solver you will unblock constraints, leveraging the Air NZ enterprise agile delivery model to drive the outcomes. 
  • Relentlessly manage the critical path, risks and issues, unblocking end to end delivery where required. 
  • Develop and lead change strategies that align to programme objectives and delivery frameworks, grounded in early change planning activities such as impact assessments, stakeholder analysis, change readiness, and sequencing. 
  • Design and deliver fit-for-purpose change activities, including communications, engagement sessions, training, workshops, and reinforcement plans that support the end-to-end change journey. 
  • Actively manage change delivery, from planning through to execution, ensuring all activities land effectively, are contextually relevant, and respond to evolving stakeholder needs. 
  • Partner with Tribe, DU, and business leaders to design squad structures and ways of working that optimise flow, minimise handoffs, and enable end-to-end delivery. 
  • Provide integrated delivery and change plans, tracking both delivery health (time, cost, scope, dependencies) and change health (adoption, engagement, resistance). 
  • Manage complex stakeholder environments, balancing senior leadership, frontline teams, unions, and vendors—with strong influencing and relationship-building skills. 
  • Identify and resolve risks, issues, and resistance early; removing blockers to maintain delivery and adoption momentum. 
  • Coach squads, leaders, and stakeholders in delivery excellence and change leadership, lifting capability across the enterprise. 
  • Leverage Air New Zealand’s enterprise agile model, embedding iterative delivery, incremental benefit realisation, and transparency throughout. 
  • Actively ensure the safety and security of all people, assets, systems & procedures in your area of responsibility. 


What you’ll bring: 


  • Significant experience delivering complex programmes that span business, digital, and operational environments. 
  • Deep expertise in change management, with proven ability to design and deliver strategies that land and sustain outcomes. 
  • Comfort working in ambiguity or complexity - able to define structure, alignment, and clarity where the path forward isn’t obvious. 
  • Strong facilitation, influencing and engagement skills that enable you to work with diverse stakeholder groups while managing expectations. 
  • Active listener and clear communicator, enabling effective technical discussions to closure. 
  • Strong stakeholder engagement and influencing skills, from C-suite through to frontline and union representatives - with a focus on value, risk and change. 
  • A pragmatic, hands-on style, you can both design frameworks and roll up your sleeves to make sure things land. 
  • Experience in aviation, transport, logistics, or other high-operational environments is an advantage. 



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